FAQ
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Why Us
– Instant downloads – Get your digital products right away!
– Secure transactions – Shop with confidence!
– Affordable prices – Quality shouldn’t break the bank!
Accounts
Go to: Page Top Right Corner > Press Login / Register Link > Press Register An Account Button (Pop Up Window) > Enter Your New Username / Email Address / Password > Press Register Button > Done
We do not recommend at all creating / registering a new account on are website zakastudios.com (store) with a temporary or fake email address do to functionality issues you may encounter using such email addresses.
Known issues:
– Order invoice receiving issues
– Order invoice product download link issues
– Account password recovery issues
– Customer service issues and more
We are and shall not be held liable in any way shape or form if you did not use a well established email provider when creating / registering a new account on are website zakastudios.com (store) due to your own mistakes, poor judgement etc.
! Please use a well established email provider when creating / registering a new account on are website zakastudios.com (store) !
Go to: Page Top Right Corner > Press Login / Register Link > Enter Your Username Or Email Address / Password (Pop Up Window) > Press Log In Button > Done
Buy
Go to: Page Top Right Corner > Hover Over Cart Icon (Pop Up Window) > Press View Cart Button > Press Proceed To Checkout Button > Enter Your Email Address / First Name / Last Name / Country – Region / Street Address / Town – City / Country / Postcode – Zip / Phone > Check I have read and agree to zakastudios.com terms and conditions > Press Paypal Or Debit Or Credit Card Button > Follow On Screen Steps To Complete Your Purchase > Done
Search
Go to: Page Bottom Left Corner > Press SHOP ALL Button > Page Top Left Corner – Press FILTER Link > Page Top Left Corner (Pop Up Window) – SEARCH ALL PRODUCTS > Done
Discounts
Go to: Page Top Right Corner > Hover Over Cart Icon (Pop Up Window) > Press View Cart Button > Page Bottom Right Corner – Coupon Section > Enter Your Coupon Code > Press Apply Coupon Button > Done
Your Data
Go to: Page Footer Menu > Press PRIVACY CENTER Link > Press Request Data Box > Enter Your First Name / Last Name / Email Address > Check I agree to the privacy policy and that my data will be stored for this GDPR request > Press Export My Data Button > Done
Go to: Page Footer Menu > Press PRIVACY CENTER Link > Press Forget Me Box > Enter Your First Name / Last Name / Email Address > Check I agree to the privacy policy and that my data will be stored for this GDPR request > Press Delete My Data Button > Done
! This action cannot be undone !
Product Bubbles
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How do i know what i receive when i buy a product?
Categories
The product categories in the shop page search bar and main menu depict the style approximation of the products and nothing else
Choose Price & Donate
We appreciate very much if you can add a few dollars over the purchase price of the products, it helps us to be able to maintain the online store and we can invest more time in creating more complex products and purchasing more sophisticated programs and equipment so that you can benefit from better and better quality products
Thank you all for your help
Downloads
Please consult the Terms & Conditions page, section Product Download Limit
Please download each product individually and manually from are store zakastudios.com including invoices etc.(don’t use a download manager or similar)
If you exceed the maximum download limit of 3 times in the 30 day link expiration time frame for each individual product: we are and shall not be held liable in any way shape or form if you did not succeed downloading your products purchased due to your own mistakes, poor judgement etc.
Licenses
Please access the LICENSE INFO page in the store footer for more details
File Extensions
PNG — For details please access this page — https://en.wikipedia.org/wiki/PNG#:~:text=A%20PNG%20file%20contains%20a,%2Fpng%22%20MIME%20media%20type.
GIF — For details please access this page — https://en.wikipedia.org/wiki/GIF_(disambiguation)#:~:text=GIF%20is%20the%20Graphics%20Interchange%20Format%2C%20a%20bitmap%20image %20format.
TIFF — For details please access this page — https://en.wikipedia.org/wiki/TIFF#:~:text=Tag%20Image%20File%20Format%2C%20abbreviated,the%20publishing%20industry%2C%20and %20photographers.
ICO — For details please access this page — https://en.wikipedia.org/wiki/ICO_(file_format)
HDR — For details please access this page — https://en.wikipedia.org/wiki/High_dynamic_range#:~:text=High%20dynamic%20range%20(HDR)%20is%20also%20the%20common%20name %20of,displays%20compatible%20with%20that%20technology.
PDF — For details please access this page — https://en.wikipedia.org/wiki/PDF#:~:text=Portable%20Document%20Format%20(PDF)%2C,%2C%20hardware%2C%20and%20operating%20systems.
RAW — For details please access this page — https://en.wikipedia.org/wiki/Raw_image_format#:~:text=A%20camera%20raw%20image%20file,amounts%20of%20potentially%20redundant%20data.
CUR — For details please access this page — https://en.wikipedia.org/wiki/ICO_(file_format)
SVG — For details please access this page — https://en.wikipedia.org/wiki/Wikipedia:SVG_help#:~:text=Scalable%20Vector%20Graphics%20is%20a,nor%20will%20it%20become%20pixelated.
JPG & JPEG — For details please access this page — https://en.wikipedia.org/wiki/JPEG
ZIP — For details please access this page — https://en.wikipedia.org/wiki/ZIP_(file_format)#:~:text=ZIP%20is%20an%20archive%20file,DEFLATE%20is%20the%20most%20common.
Invoices
Sorry. Sometimes this can happen after completing a order
You can download manually all purchased products, invoices etc, from your accounts dashboard
We are sorry for the inconvenience this may have caused you we are working on resolving this issue in the meantime please ignore the warning message and press the “Looks Safe” button.
Thank you for your understanding
Customer Support
We apologize for the delay in responding to your message or email. We’re currently experiencing a high volume of inquiries, but please be assured that we’re working diligently to address your concerns
Thank you for your patience and understanding
Newsletters
Go to: Page Bottom Menu > Press Newsletter > Enter your email > Check ” I accept zakastudios.com Privacy Policy ” > Press OK Button > Done
! Please login first !
Go to: Page Bottom Menu > Press Newsletter > Press Unsubscribe Button > Done
Loading Issues
In our commitment to ensuring the security and integrity of your data, we performe scheduled backups on our website (store). Unfortunately, this essential maintenance temporarily impacts your ability to access our services. We understand the importance of a seamless online experience, and we genuinely regret any disruption this may have caused you. Our team is always working diligently to complete the backups as swiftly as possible. Please be assured that your data remains secure, and we appreciate your understanding as we strive to provide you with a reliable and secure website (store).
Thank you for your understanding
Accessing our store in incognito or private mode may cause certain parts of the store to not function properly or lead to errors. For the best experience when visiting zakastudios.com, please use your Browser in Normal or Standard Mode.
Thank you for your understanding
Backups
Our choice of backup timing revolves around selecting off-peak hours, periods when user activity on the website (store) is at its lowest. This deliberate decision minimizes the impact on our users, reducing the likelihood of disruptions during their interactions with our website (store). On average, the time required to perform scheduled backups for our website (store) is typically around 4 hours. This duration has been carefully optimized to balance the need for thorough data protection with the goal of minimizing any impact on your access to our services.
